New Orleans, LA, January 8, 2025: Prokeep, the leading relationship & revenue engine for distributors and dealers, is excited to announce its new partnership with VIPAR Heavy Duty inc. and family of companies, a premier network of independent truck parts distributors. This collaboration marks a significant step in delivering enhanced customer communication and driving revenue growth for VIPAR’s extensive network of over 115 distributors operating across 690 locations in the United States, Canada, Puerto Rico, and Mexico.
Through this partnership, Prokeep offers VIPAR members an exclusive opportunity to elevate their customer engagement with its platform and a competitive rebate program designed to deliver direct financial benefits to dealers and VIPAR alike.
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Prokeep’s innovative platform centralizes communication by enabling teams to manage texts, emails, faxes, and web chats within one shared inbox. This streamlines customer interactions, improves response times, and simplifies proactive outreach with tools like SMS marketing, automated templates, and organic CRM features. These capabilities enable distributors to unlock growth opportunities, build stronger customer relationships, and deliver exceptional service in today’s competitive market.
“VIPAR Heavy Duty has long been a trusted leader in empowering independent truck parts distributors,” said Jack Carrere, CEO and Co-Founder of Prokeep. “Our collaboration with VIPAR allows us to bring tailored communication solutions to its members, helping them streamline operations, strengthen their customer relationships, and ultimately grow their businesses with purpose-built tools and access to more customer data. We’re thrilled to provide solutions that allow dealers to deliver on their promise of outstanding customer service.”
Prokeep is already trusted by VIPAR members like NAPA Auto Parts, Action Truck Parts, and Total Truck Parts Inc., who have experienced firsthand how streamlined communication can drive sales and increase efficiency. Now, this partnership ensures all VIPAR members have access to Prokeep’s cutting-edge solutions, providing a seamless and modern approach to customer engagement.
Partnership Benefits:
Founded in 1989, VIPAR Heavy Duty has been a champion for independent dealers, offering value-added tools and services tailored to their needs. This partnership with Prokeep continues that tradition by equipping dealers with the communication tools needed to succeed in an increasingly digital world.
For more information about Prokeep’s partnership with VIPAR Heavy Duty, visit Prokeep.com.
About VIPAR Heavy Duty
VIPAR Heavy Duty is a network of independent truck parts distributors with over 690 locations across the United States, Canada, Puerto Rico, and Mexico. VIPAR serves its distributors and supplier partners with channel-specific tools to provide the best customer service in the industry.
About Prokeep
Prokeep is the leading relationship-powered customer engagement engine that drives distributor revenue. It is used by over 8,500 distributor locations across North America. Prokeep accelerates distributor revenue and strengthens customer relationships with faster responses, centralized customer data, and proactive communication that drives demand.
Media Contact:
Brooks Young
Phone: 504-233-9566
Email: brooks.young@prokeep.com