World’s largest group of floor covering distributors to provide member discount on ground-breaking communication solution revolutionizing customer engagement.
New Orleans, LA, July 23, 2024: Prokeep, distribution’s leading communication software, has been added as a preferred technology vendor for Powerhold, the largest flooring accessories distributor network in the country — offering its floor covering distributor members a discount for better customer engagement and an easier way to drive sales.
Prokeep is working to empower distributors with the future of customer engagement — a centralized inbox for customer communication that enables faster response times, more sales opportunities, a better view of your customer history, and an easier way to proactively engage their customer base so distributors can deliver exceptional customer experience and keep their communities strong.
"After meeting Prokeep and seeing what they are doing in some other big industries, like with electrical and plumbing distributors, we wanted to be one of the first to move floor covering in the same direction. They know our business model and our logistics, and will be a great partner."
- Jeff Brugman - Executive Director | Floor Covering Distributor Alliance/Powerhold
Since 2016, Prokeep has been a dedicated partner of the flooring distribution industry as a preferred technology vendor of groups such as the National Association of Floor Covering Distributors (NAFCD) and Lumbermens Merchandising Corporation (LMC). Prokeep serves thousands of distributors across North America with proven success in delivering revenue growth up to 300%, increased customer satisfaction, and hours back every week across branches. Prokeep is excited to equip Powerhold distributor members with its purpose-built solution for inbound and outbound communication.
“Prokeep has made big strides this year in terms of customer growth serving over 7,500 distributor locations, but also growth and focus on new high-demand solutions for distributors. That’s why we’re proud to join the ranks of the largest group of floor-covering distributors in the world through Powerhold so they can experience more wins, a better customer experience, and an easier way to engage their market.”
- Jack Carrere - Co-Founder & CEO | Prokeep
For more information on the Powerhold | Prokeep partnership, please visit this page and sign up for a free trial!
Features and benefits of Prokeep for Powerhold distributors include:
- Centralized digital inbox for faster customer response times - Send and receive inbound texts, emails, faxes, and web chats in one inbox that can be accessed by any first available rep or routed to a preferred contact.
- Automation & templates for easy outbound engagement - Proactively engage customers with order updates, delivery notifications, and pickup instructions through text from a user-friendly platform with easy automations.
- SMS Marketing for more promo engagement - Leverage the power of SMS marketing to get more eyes on your promotions, counter day invites, and urgent information so no one is left out of the loop.
- Organic CRM for easy sales enablement - With a centralized record of customer communications, teams can use tags and reports to create personalized outreach and relationship consistency.
About Powerhold
The Powerhold brand was established in 1999 by a group of the largest floor covering supply distributors in the world. Powerhold’s premium resilient flooring and flooring installation supplies are exclusively available to flooring professionals through its dstributor partners. Powerhold and its distributors are champions of the installation community, providing education, training, and knowledge for excellence in flooring installation.
About Prokeep Inc.
Founded in 2016, Prokeep is distribution's leading customer communication and engagement software that centralizes digital communication — unlocking faster customer service, more sales opportunities, and a stronger community. Prokeep believes that relationships should be easy, not on hold, because relationships are at the heart of what distributors do; supply communities with what they need to keep going. That’s why Prokeep is dedicated to supplying distributors with what they need — an easier way to engage the fixers, the builders, and the DIYers in their communities so that progress can happen fast. Prokeep centralizes customer inbound messages across multiple channels into one shared inbox accessible by the whole team while also enabling the ability to proactively text customers with order status updates and marketing promotions. Plus, Prokeep connects to the tools distributors already use to get work done; unlocking text message automations and data syncing to make it even easier to manage business. Today, Prokeep is used by over 1,000 distributor brands across North America, enabling over 11+ million conversations and $6+ billion in revenue.
Interested in learning more about Prokeep? Get a demo at Prokeep.com.
Media Contact: Brooks Young
Phone: 504-233-9566
Email: brooks.young@prokeep.com
