Customer-preferred solutions provider to the commercial vehicle industry teams up with distribution’s leading customer engagement technology to modernize distributor & dealer communication and provide edge over competition.
New Orleans, LA, October 15, 2024: Prokeep, distribution’s leading customer engagement software, has been added as a preferred technology vendor for High Bar Brands, the leaders of solution-based products for the trucking industry with iconic brands, Minimizer, Premier, BettsHD, Dieter’s, Panelite, and Viking — offering its distributor network streamlined communication and an easier way to drive sales with a 10% discount on Prokeep’s customer communication solution.
Prokeep is working to empower dealers with the future of customer engagement — a centralized inbox for customer communication that enables faster response times, more sales opportunities, a better view of customer history, and an easier way to proactively engage customer bases so distributors can deliver exceptional customer experience and secure their position as an industry leader.
Steve Hansen, Vice President of Marketing and Communication for High Bar Brands, stated, "Our goal is to make it as easy as possible for customers to connect with us. By introducing text and chat options, we are providing new communication channels that some may prefer over traditional email and phone calls. Additionally, we’ve partnered with Prokeep to expand this level of communication to our distribution network, offering a 10% discount on Prokeep services to any customer who finds it valuable for their business."
Since 2016, Prokeep has been driven to support growth and modernization in the distribution industry, supplying over 8,000 distributor and dealer locations across North America with a more efficient way to engage their customers. Today, Prokeep supplies some of the biggest names in truck parts dealer businesses such as Action Truck Parts, Truckworx, The Larson Group, Peterbilt of Louisiana, and Kenworth of Louisiana with proven success in delivering revenue growth, increased customer satisfaction, and hours back every week across branches. Prokeep is excited to equip the High Bar Brands dealers with its purpose-built solution for inbound and outbound communication.
For more information on the High Bar Brands | Prokeep partnership, please visit this page and sign up for a free trial!
Features and benefits of Prokeep for High Bar Brands distributors:
- Faster customer response times with a centralized digital inbox - Send and receive inbound texts, emails, faxes, and web chats in one inbox that can be accessed by any first available rep or routed to a preferred contact.
- Easy outbound engagement with automation & templates - Proactively engage customers with order updates, delivery notifications, and pickup instructions through text from a user-friendly platform with easy automations.
- More promotion engagement with SMS Marketing - Leverage the power of SMS marketing to get more eyes on your promotions, counter day invites, and urgent information so no one is left out of the loop.
- Easy sales enablement with a purpose-built dealer CRM - With a centralized record of customer communications, teams can use tags and reports to create personalized outreach and relationship consistency.
About High Bar Brands
High Bar Brands, LLC, is the preferred solutions provider to the commercial vehicle industry with its family of iconic brands. Driven by innovation and an entrepreneurial spirit, High Bar Brands strives for total customer satisfaction through a passionate team and superior products.
About Prokeep Inc.
Founded in 2016, Prokeep is distribution's leading customer communication and engagement software that centralizes digital communication — unlocking faster customer service, more sales opportunities, and a stronger community. Prokeep believes that relationships should be easy, not on hold, because relationships are at the heart of what dealers do; supply communities with what they need to keep going. That’s why Prokeep is dedicated to supplying dealers with what they need — an easier way to engage the fixers, the builders, and the DIYers in their communities so that progress can happen fast.
Prokeep centralizes customer inbound messages across multiple channels into one shared inbox accessible by the whole team while also enabling the ability to proactively text customers with order status updates and marketing promotions. Plus, Prokeep connects to the tools dealers already use to get work done; unlocking text message automations and data syncing to make it even easier to manage business.
Today, Prokeep is used by over 1,000 distributor and dealer brands across North America, enabling over 11+ million conversations and $6+ billion in revenue.
Interested in learning more about Prokeep? Get a demo at Prokeep.com.
Media Contact: Brooks Young
Phone: 504-233-9566
Email: brooks.young@prokeep.com
