Experience HVACR Distribution's Leading Communication Software with Preferred Pricing & Co-Op Eligibility
With YORK's Prokeep partnership, you can now experience streamlined inbound and outbound customer communication so you can free up phone lines, increase sales opportunites, and deliver a better customer experience for only $60 a month!
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Make ordering easy
Quickly take parts orders, answer questions, and send quotes by text-enabling your business phone number, giving your customers added convenience.
Own your data
Prokeep creates one source of truth for customer communication history so your relationships don't live on employees' personal phones.
Create more demand
Easily create outbound campaigns and text your entire customer base to drive more promotional awareness and give everyone the VIP experience.
Distributors Love Using Prokeep
Charles D. Jones Customer Spotlight
What is Prokeep?
Create repeat business with the most requested customer experience
One inbox for simplified communication.
Manage customer conversations across multiple channels — text, email, fax, and web chat — so you can respond to order requests, parts info, and service questions faster and with a full picture of their conversation history.
Better team collaboration. Better service.
Streamline cross-team and cross-branch collaboration without leaving your customers waiting. With Prokeep's internal messaging, HVAC dealers are saving time and delivering more clarity by making sure each customer is in the right hands.
A picture is worth a thousand words.
Save time and costly mistakes with the clarity of a picture sent to your counter computer via text message. Get customers the service they need without the hassle of playing charades or the risk of ordering the wrong part.
Streamline outbound order communication with a quick text
When an order is ready for pickup or out for delivery, your customers want to know ASAP. Don't wait for them to call you and take up valuable phone traffic that could be new orders. Instead, send them a text using a Prokeep template and get them the info they need as you soon as you have it. Plus, with Prokeep ERP integrations, you can set triggers that send order update texts automatically and save even more time.
Create sales opportunities across your entire business.
Sales Teams
Reduce call volume, make ordering easier
Create more ordering opportunities and eliminate miscommunication errors through efficient and easy-to-use centralized customer messaging.
Parts Teams
Simplify parts requests with pictures
Service customers faster with picture text messages, and streamline your day-to-day workflow with automated order update messaging to deliver optimal service in less time.
Marketing Teams
Send marketing promotions that actually get opened
Make sure your customers never miss out. With the ability to proactively message customers en masse - and allow them to reply back - Prokeep takes your marketing engine to the next level.