Prokeep is a powerful customer engagement platform built to revolutionize how distributors communicate with customers and teams, ensuring seamless, efficient, and proactive service so you can win more with less.
Prokeep is a powerful customer engagement platform built to revolutionize how distributors communicate with customers and teams, ensuring seamless, efficient, and proactive service so you can win more with less.
“We're able to process an order within 5-10 minutes where had we been on the phone it would've taken that much longer, and they don't even have to call in.”
"Prior to Prokeep, we were communicating with customers on non-stock orders about 10% of the time. Since we've implemented Prokeep, we've seen that increase to roughly 65% to 70%... and soon to be 100%."
"Before Prokeep we were catching voicemails, leaving voicemails, trying to call back, not being able to 100% at least make a good, solid connection quickly, and this has definitely alleviated, I'd say, easily 70% to 80% of that.”
"Prokeep is like an extra hand for us... it'll replace two or three incoming calls, two or three outgoing calls, with one text."
"There's a quicker response, when somebody sends a text message into our Prokeep asking for a part or a piece that we know is not available and not going to be available we can give them an answer within, 2-5 minutes, probably if not quicker."