Conversation Hub

Empower your communication.
Elevate your relationships.

Missed calls and hold times turn good relationships into frustration. Prokeep transforms your business line into a communication center that keeps you connected with your customers, no matter when or how they reach out.

Serving 8,000 distributors with over 1 billion text campaigns
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Experience effortless customer communication

Prokeep makes communication easy so you can spend more time strengthening relationships and maximizing sales. Here’s how it works:

  • No more missed calls or long hold times, say hello to fast and easy. Funnel all communication from text, email, fax, web chat, and team messaging into one easy-to-use workspace.

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Get ahead of the competition by eliminating your obstacles:

Long hold times & missed calls.

"Any company that's looking to have a leg up, that's looking to improve their customer service, their response time, and the clarity of their message - I would say you have to get Prokeep. It's excellent." 

Order inaccuracies from mistranslation

“Being able to have that clear communication and being on the same page with the customer, it's probably helped us make more sales and keep more customers.” 

Double-work & mismanaged orders

“Everybody is able to communicate with me much better, so I can get the parts ordered right the first time.”

Inconsistent customer experience

“Prokeep was able to centralize all of those disparate communication channels into a really simple, easy-to-use platform that was scalable for our organization.“

Conversation Hub Features

Unlock faster communication, smoother workflows, and happier customers with these key features:

Business Texting

Give customers the option to text your business without learning a new number.
Click Here

Web Chat

Start conversations & capture leads on company website.
Click Here

Group Email

Direct incoming emails to the same workspace.
Click Here

Digital Fax

Digitize incoming faxes and store them with your contact record.
Click Here

Team Messaging

Quickly collaborate with team members without leaving customers unread.
Click Here

Customer success

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Case Studies

Pomona chooses Prokeep for a better customer experience

"What we quickly learned is customers kind of preferred texting. They saw how quick the response time was." 
Ryan Plowman, Owner

Read the Case Study
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Case Studies

Carrier Enterprise fixes customer and team communication

“We use Prokeep every day to communicate with our technicians and contractors and it makes a lot of easy work for us because it's less time actually dedicated on the phones.”
Mark O'Hare, Sales Center Manager

Read the Case Study
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Case Studies

Professional Flooring Supply Gets More Done with Centralized Messaging

“Prokeep is a very quick and easy way that allows for the communication to happen between our client and our people. And they can do it on their time and they can do it quickly.”
DJ Lee, President

Read the Case Study
Latest Content

Conversation Hub Resources

See how mobile communication is changing the game for distribution and what you can do today to start winning more business and streamlining operations.

Unlock the potential of streamlined communication

Discover how Prokeep can transform your customer relationships and drive your business success. Get started with a free trial today and we’ll schedule your personalized training.