Empowering Distributors to Win

Our origin and inspiration

Founded in 2016, Prokeep was born out of an excitement to learn firsthand, a desire to create, and a genuine admiration for the people and relationships that are the lifeblood of the construction industry.

As new homeowners, our founders noticed their most resourceful contractors would text the personal cell phone of their distributor's rep for part availability or technical help. While the intention was to get the job done more efficiently and cost-effectively, sometimes the distributor rep wasn't available because he was in the warehouse, out to lunch, or worse, out sick! They stepped back and said, there has to be a better way.

Learning from distributors

Jack and McKay spent years at distributors' counters listening to their struggles and began to obsess over how they could add value to the already strong relationship between a distributor and their customers. In the beginning, Jack and McKay would spend most of their time building relationships with and collecting information from distributors while Mark built the prototype for what would become Prokeep.

Through their counter visits, one thing began to stand out, the yellow notepad. It became a ubiquitous term for inefficiency. Counter reps would field phone calls while putting others on hold, while contractors would be sitting on the stool in front of them having a conversation, and then the kicker, contractors would also be texting the counter reps' personal phone numbers. All of this information, comes in at once across multiple channels, and it’s all being scribbled down on a yellow notepad in front of them; impermanent, unorganized, and illegible to anyone else. The rest is history...

Commitment to distributors and their future.

As the company grows, Jack, Mark, and McKay have turned to empowering their teams with a great culture, a clear purpose, and a vision of the future. But, with one eye set on the future, they have made sure that the foundation of the product remains true to its original philosophy, completely focused on the user — that person sitting behind the counter — taking their feedback, implementing it, and making their day easier. The future of Prokeep is looking to provide even more value to the construction industry by continuing to help provide more and more solutions to distributors' problems by asking them directly.