Using Customer Data - How to Turn Customer History into Future Order Opportunities
What Is Customer History–Driven Selling? Definition:
Want more orders? Prokeep's Order Engine connects every conversation and order in one place so every rep can respond faster, sell proactively, and win more orders.
Prokeep unlocks more orders by enabling distributors to always be the first to respond and the first to reach out.
Prokeep's Order Engine is purpose-built for distribution's front-of-house; enabling counter and inside teams to take more orders from any customer channel, and marketing and branch teams to get more orders through targeted outreach. Here's how:
Whether customers order via text, phone, web chat, email, or FSM, Prokeep-powered distributors can quickly manage all inbound orders to ensure great customer service and no orders ever slip through the cracks.
Prokeep centralizes customer data and key communications across your business—giving you control to strengthen relationships, win wallet share, and scale.
Prokeep makes it easy to reach out with the right message at the right time through broadcast messages & outreach tasks — helping you reactivate dormant accounts and drive more orders from top customers.
“We went from a couple inspections a year to over 50. From a revenue standpoint, that was about a 50X increase. That first campaign alone paid for Prokeep and more.”
Jeremy Marston, COO
"When we roll out specials through Prokeep, it's not uncommon to see pallets of product being sent out the door."
See how NAPA store owner, Taylor Shonwise, is clarifying his customer experience and saving time with improved external and internal communication.
HVAC distributor, Johnstone, uses Prokeep to streamline delivery notifications and support their digital transformation toward e-Commerce with SMS Marketing and automated order status updates.
See how leading equipment dealer, Bobcat, is starting thousands of conversations with their customer base using Prokeep to streamline sales and deliver a better customer experience
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Prokeep connects to the networks that make you and your customers run today — OEMs, ERPs, & FSMs to streamline data, order automation, and an easier ordering experience.
Prokeep pulls everything you need into one platform accessible by your whole team, delivering proven results for winning more orders & scaling your businesses.
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Prokeep isn’t one of those systems that require a complete overhaul that takes months. Our expert team works for you to ensure you start seeing value on day 1 and driving more orders in no time.
Use templates and recommendations trained on millions of conversations in the Prokeep network.
Leverage your dedicated Prokeep team to get expert guidance and continued success.
Join Prokeep users in live sessions dedicated to showcase best-in-class tactics to drive orders.
We don’t add new features for bells and whistles. Everything we build comes from listening to our users' needs.
See how innovative strategies are game for distribution and what you can do today to start winning more orders.
What Is Customer History–Driven Selling? Definition:
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Start serving customers faster, centralizing customer data, and driving sales proactively — and turn more interactions into more orders.